We would like to take this opportunity to say thank you for the business you have given us throughout the year. We hope you will continue being one of our valued customers in 2021. All the best for the holiday season. In the meantime we are currently on vacation and we have limited access to the support tickets. So kindly bear with us if there is any delay in your support queries.
hi team, when ever we add some content or pictures from backend, website stopped and redirect to Error 502 and physical memory usage high cpanel that time even i am using 7 GB physical memory. can you do something,
screenshots :
https://prnt.sc/uhhb3c
https://prnt.sc/uhhblo
Hi,
Send us cpanel or FTP. we'll update theme file.
Thank you.
you can come online via anydesk, i'll show the error to you while updating anything from back-end. every 10-15 minutes facing same problem, i am fed up with this error. and also theme(my website) is very slow now.
https://prnt.sc/uhid0o
Hi,
Speed depends on you server. Please ask your server provider to increase speed. also use images are perfect size.
Thank you.
and what about this?
when ever we add some content or pictures from backend, website stopped and redirect to Error 502 and physical memory usage high cpanel that time even i am using 7 GB physical memory. can you do something,
screenshots :
https://prnt.sc/uhhb3c
https://prnt.sc/uhhblo
Hi,
Please ask everything in one ticket. You opened two tickets. It's confusing us lot.
https://pacewalk.com/ for this site we updated the theme and core into your server. My side it's working good. Please check once clear cache and let me know.
Thank you.
hi, after all updates, now footer is not working properly.
https://prnt.sc/uhrp9p
pls check again, it should be in one row
Hi,
It was working good.
https://pacewalk.com/wp-admin/widgets.php also here you can modify https://pacewalk.com/wp-admin/widgets.php.
Thank you.
hi,
1. please send me screenshot.
2. not clear please explain clearly.
3. loading good
https://pacewalk.com/graphic-designing/ i can't see any issues.
Thank you.
1. Check attached Screenshot .
2. Can you pls come on anydesk I'll explain. Anydesk I'd 888979017
Attached files: Screenshot_20200916-105358_Chrome.jpg
Hi,
1. Some of you extra plugin css making this issue.
So please remove one by one check.
2. Send me screen recorded video.
Thank you.
actually i am not web developer, i made this site from freelancer, now its not possible for me to check plugins one by one, may be i can create some more problem.
Ok. Please hire direct theme developer to setup all things. It was easy for you.