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  Public Ticket #2334026
The created personal token is not accepted during installation
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Comments

  • Stas started the conversation

    Hello!

    The created personal token on the Envato API is not accepted when installing the theme:
    Error:
    Invalid token id. Please enter valid token id. Refer below instructions.

    I follow the instructions, but it doesn't work.

    Attached files:  error.PNG

  •  954
    ZOZO replied

    Hi,

    please create new token and check again.

    If not working means please send me your Wordpress login details and token we will check and let you know.

    Thank you.

  •   Stas replied privately
  •  954
    ZOZO replied

    Hi,

    your Wordpress logindetails.

    not working please send me correct login details.

    or 

    please upload and activate attached plugin so you don't need to activate with token.

    please activate all required plugins and import demos after that delete this plugin.

    If any questions means let us know.

    Thank you.

    Attached files:  zozo-admin-use.zip

  • Stas replied

    Thank you very much! Everything worked. It's a pleasure to work with you! :) thumbs up*

  •  954
    ZOZO replied

    P.S: If you like the theme and our support please don't forget to rate 5 star with your feedback to the theme in https://themeforest.net/downloads. It help us a lot to improve our service quality and provide many features in upcoming releases.  Also we available for customization work too, if anything please let me know.

    Thanks,

    zozothemes